Skip to content


Your cart is empty

E-Gift Card Terms & Conditions


1.1 Company details. V3 Apparel Ltd (company number 11425294) (we and us) is a company registered in England and Wales. We operate the website (Website).

1.2 Contact us. To contact us, email us at Our operating hours are between 09:00 to 17:00 Monday to Friday.


2.1 Our contract. These terms and conditions (Terms) apply to the order by you and supply of online gift cards (E-Gift Cards) by us to you (Contract). All purchases made with E-Gift Cards are subject to these Terms and our terms and conditions for online purchasing and website use, which can be accessed via our Website at the following link: (Online Terms). By purchasing an E-Gift Card, you acknowledge that you have read these Terms and our Online Terms carefully and agree to fully comply with them.

2.2 Applicable terms and conditions. Other than the Terms and the Online Terms, no other terms are implied by trade, custom, practice or course of dealing.

2.3 Conflict. If there is an inconsistency between any of the provisions of these Terms and the provisions of the Online Terms, the provisions of these Terms shall prevail in relation to any purchase of an E-Gift Card or payment made with an E-Gift Card.

2.4 Entire agreement. The Contract is the entire agreement between us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in the Contract.

2.5 Language. These Terms and the Contract are made only in the English language.


3.1 Purpose of purchasing.

3.1.1 Businesses. If you are a business, you may purchase the E-Gifts Cards for third parties such as your staff, customers and suppliers.

3.1.2 Consumers. If you are a consumer, you may purchase the E-Gift Cards for yourself or as a gift for others.

3.1.3 Restrictions on use. Whether you are a business or consumer, you may not purchase the E-Gifts Cards for resale or use in commercial, promotional or marketing activities without our prior written consent. E-Gift Cards must not be redeemed for more than face value, transferred for value or redeemed for cash.

3.2 Placing your order. Please follow the onscreen prompts on our Website to place an order. Each order is an offer by you to buy the E-Gifts Cards specified in the order subject to these Terms. The E-Gift Card will be sent to you at the email address specified by you when you placed the order.

3.3 Correcting input errors. Our order process allows you to check and amend any errors before submitting your order to us. Please check the order carefully before confirming it. You are responsible for ensuring that your order is complete and accurate.

3.4 Acknowledging receipt of your order. After you place an order, you will receive an email from us acknowledging that we have received it, but please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in Clause 3.5.

3.5 Accepting your order. Our acceptance of your order takes place when we send the email to you to accept it, at which point the Contract between you and us will come into existence. We reserve the right to refuse to accept any order.

3.6 If we cannot accept your order. If we are unable to supply you with the E-Gift Card for any reason, we will inform you of this by email and we will not process your order.


4.1 Amendments, cancellations and refunds. Orders cannot be amended or cancelled once placed. We do not offer refunds on purchases of E-Gifts Cards.

4.2 Terminating your order. If you violate these Terms or if we suspect or believe that an E-Gift Card was obtained, used, or applied to a purchase fraudulently, unlawfully, or otherwise in violation of these Terms, or if you use any E-Gift Card in a manner that we suspect or believe is fraudulent, misleading, deceptive, unfair, or otherwise harmful to us, our affiliates or customers, we reserve the right, without notice to you, to:

4.2.1 cancel or void the E-Gift Card;

4.2.2 refuse to accept the E-Gift Card;

4.2.3 suspend or terminate your account;

4.2.4 suspend or terminate your ability to purchase from us;

4.2.5 bill you via an alternative method of payment; and/or

4.2.6 not provide you with a refund.


Returns. Returns for purchases made on our Website are refunded to the original payment method. If you return an order for which you paid with using an E-Gift Card, the E-Gift Card balance you redeemed on such order will be refunded. See here for more on how to return your order:


6.1 Payment methods. Payment must be made with credit card/debit card or via PayPal, details of which must be given by you at the point of order.

6.2 Credit and fraud checks. By placing an order to purchase an E-Gift Card, you authorise us to perform credit and anti-fraud checks on you.


7.1 Where to redeem your E-Gift Card. Your E-Gift Card may be redeemed on our Website which serves the following countries:

7.1.1 Albania;

7.1.2 Andorra;

7.1.3 Australia;

7.1.4 Austria;

7.1.5 Belarus;

7.1.6 Belgium;

7.1.7 Brazil;

7.1.8 Bulgaria;

7.1.9 Canada;

7.1.10 Croatia;

7.1.11 Czech Republic;

7.1.12 Denmark;

7.1.13 Estonia;

7.1.14 Finland;

7.1.15 France;

7.1.16 Germany;

7.1.17 Greece;

7.1.18 Hungary;

7.1.19 Hong Kong S.A.R;

7.1.20 Iceland;

7.1.21 Ireland;

7.1.22 Italy;

7.1.23 Japan;

7.1.24 Latvia;

7.1.25 Liechtenstein;

7.1.26 Lithuania;

7.1.27 Luxembourg;

7.1.28 Malta;

7.1.29 Moldova;

7.1.30 Monaco;

7.1.31 Montenegro;

7.1.32 The Netherlands;

7.1.33 New Zealand;

7.1.34 North Macedonia;

7.1.35 Norway;

7.1.36 Poland;

7.1.37 Portugal;

7.1.38 San Marino;

7.1.39 Singapore;

7.1.40 Slovenia;

7.1.41 Spain;

7.1.42 Sweden;

7.1.43 Switzerland;

7.1.44 The United Kingdom and

7.1.45 The United States of America.

7.2 Currency conversion. If a currency conversion is required, the value of your E-Gift Card at the time of redemption will be converted at the daily standard conversion rate.

7.3 Applying your E-Gift Card to an order. To use your E-Gift Card on our Website, simply enter your E-Gift Card number at the checkout page and click “apply”.

7.4 Multiple E-Gift Cards. If you're paying with multiple E-Gift Cards, enter the first E-Gift number and press “apply” before entering another E-Gift card number. After entering your E-Gift Card number, the amount of your E-Gift Card will be deducted from the order total.

7.5 Your E-Gift Card balance. The E-Gift Card balance will immediately be reduced, whilst any part of the payment made with a credit card, debit card or PayPal account will not be charged until the items are delivered. If you don’t redeem the entire value of the E-Gift Card in a transaction, the balance will remain on your E-Gift Card until it is used again or until it expires. We will not exchange the balance for cash.

7.6 Order amount. If the total value of goods purchased is more than the E-Gift Card amount, the remaining balance must be paid for by debit/credit card, PayPal or another E-Gift Card.


8.1 Balance check. You can check the balance of your E-Gift Card by contacting to request a balance update.

8.2 Expiry date. All E-Gift Cards have a standard 12 month expiry date.


No cash or credit. You should treat the E-Gift Card like cash and ensure that it is kept safe until you need it. When you receive an acceptance email from us, you can use the E-Gift Card. Once you receive the E-Gift Card by email, we cannot be held liable for lost or stolen E-Gift cards or any credit amounts on such cards and we cannot offer cash or credit in place of the balance on a lost or stolen E-Gift Card.


10.1 Types of liability. References to liability in this Clause 10 include every kind of liability arising under or in connection with the Contract including but not limited to liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.

10.2 Liabilities not excluded. Nothing in these Terms limits or excludes our liability for:

10.2.1 death or personal injury caused by our negligence;

10.2.2 fraud or fraudulent misrepresentation;

10.2.3 breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or

10.2.4 any other liability that cannot be limited or excluded by law.

10.3 Excluded liabilities. Subject to Clause 10.2, we will under no circumstances be liable to you for:

10.3.1 any loss of profits, sales, business, or revenue;

10.3.2 loss or corruption of data, information or software;

10.3.3 loss of business opportunity;

10.3.4 loss of anticipated savings;

10.3.5 loss of goodwill; and

10.3.6 any indirect or consequential loss.

10.4 Limitation of liability. Subject to Clause 10.2, our total liability to you for all losses arising under or in connection with the Contract will in no circumstances exceed the amount paid by you for the applicable E-Gift Card.

10.5 No warranties, representations or undertakings. Except as expressly stated in these Terms, we do not give any representations, warranties or undertakings in relation to the E-Gift Cards. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the E-Gift Cards are suitable for your purposes.


You agree to indemnify, defend and hold harmless us, our directors, our officers, our employees, our consultants, our agents, and our affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of the E-Gift Card or your breach of these Terms.


Any use of our logo or branding for promotional or campaign purposes, must be signed off by us before publication.


We shall have the right in our absolute discretion at any time and without notice to amend, remove or vary these Terms.


If any part of the Terms is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms will not be affected and all other clauses shall remain in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.


If you breach these Terms and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms.


These Terms are to be construed in accordance with the laws of England and Wales and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English and Welsh Courts.